
Global shipping. A personal commitment.
Handled with care.
Delivered with
confidence.
Arrange parcels, freight and specialist shipments. Review the route and handling requirements, then follow recorded updates with your tracking reference.
SHIPMENT SUPPORT
Route planning.
Collection coordination.
Shipment updates.
Stay connected to your delivery
Follow your shipment.
Parcels & freight
Specialist shipping
International routes
Shipping services
What are you sending?
Select a service to see what information
we need to plan your shipment.
Express parcels
Documents and parcels.
For individual packages and recurring business dispatches. Start with the destination and the delivery window you need.
Have these details ready
- Number of parcels, weight and dimensions
- Collection and delivery city/postcode
- Contents and preferred delivery date
International freight
A plan for the whole load.
Discuss road, air and ocean options for pallets, container loads and commercial consignments.
Have these details ready
- Cargo type, quantity and packed dimensions
- Origin, destination and site access
- Collection dates and receiving arrangements
Pet relocation
Plan your pet’s journey.
A relocation starts with the animal, route and receiving arrangements. Availability and documentation are reviewed before a journey is confirmed.
Have these details ready
- Species, breed, age and weight
- Travel carrier details and intended dates
- Departure, destination and travel documents
Pharmacy logistics
Define the handling requirements.
Tell us what the product requires before discussing a route. The service must suit the shipment’s handling instructions and destination.
Have these details ready
- Product description and packed quantity
- Required handling conditions and documentation
- Route, receiving contact and timing
Discreet delivery
Plain packaging. Clear arrangements.
Request unbranded outer packaging and a considered handover. Shipment descriptions and required declarations must remain accurate.
Have these details ready
- Parcel dimensions, weight and contents
- Packaging and handover preferences
- Destination and recipient availability
Specialist cargo
Start with the unusual details.
Fragile equipment, valuable items and non-standard loads need a plan based on their packed form and handling needs.
Have these details ready
- Item type, value and packed dimensions
- Handling, access and packaging requirements
- Route and collection/receiving windows

Prepare a shipping request
Start with the route.
A quote depends on the route, shipment and handling requirements. Share the essentials to begin.
The booking process
Know what happens next.
1
Send the details
Provide the route, contents, package measurements and timing.
2
Review the plan
Agree on the service, handling requirements, quote and arrangements.
3
Confirm collection
Receive confirmation before handing over a shipment or visiting a hub.
4
Follow the milestones
Use your tracking reference to check recorded shipment updates.
Service coordination
Four regions.
One point of contact.
Discuss shipments from the USA, UK, Germany and the Netherlands, and onward international routes.
Confirm the appropriate service point and collection arrangements with the team before handing over a shipment.
Need to clarify a shipment?