Privacy notice

Information we use

We use the contact, route and shipment details you provide to respond to requests and coordinate shipping services. Private customer fields are not displayed on public tracking pages. Do not send payment card information, patient records or unnecessary sensitive information through general forms.

Service providers and recipients

Information necessary for a shipment may be shared with the transport, handling and receiving parties involved in that movement. Requirements are reviewed for the specific service and destination.

Retention and requests

Operational records are retained for the period needed to support the shipment, administration and applicable obligations. Contact Support@OmniShieldEx.com to ask about access, correction or deletion of your information. Some records may need to be kept for operational or legal reasons.

Cookies and external tools

The site uses cookies for secure forms and administrative sessions. Optional live chat, when enabled, is provided through Tawk.to and is subject to that provider’s privacy information. We do not need an advertising profile to process a shipping request.